Australia Hotels - Booking Guide (FAQs)

12. Is my reservation guaranteed?

9. How can I be sure I am using a legitimate service?

Precision Reservations has helped tens of thousands of customers find a great hotel bargain and you can see what some of our many satisfied customers have said about our service on our Testimonials Page.

Precision Reservations helps link hotel bargain-seekers with travel wholesalers. The partners we have chosen are only the largest, most reputable companies with long-time operations in Asia and worldwide, and are affiliated with the following organizations:

1. IATA (International Air Transport Association)
2. PATA (Pacific Asia Travel Association)
3. HKTA (Hong Kong Tourist Association)
4. ATTA (Association of Thai Travel Agents)
5. TIC (Travel Industry Council)

Our organization's aim is to be the #1 provider of discount hotel rooms and other travel products on the Internet. We realize that booking your travel over the Internet is new and all of our efforts are centered on establishing a reputation for quality service and reliability. For this reason we have also established our
" Shop Safe and Privacy Guarantee " to enable you to use our service with confidence.

10.What is the normal hotel policy regarding children?

Most hotels adopt the policy of allowing children to stay in the room with parents either with or without an extra bed. The normal hotel policy is not to charge for children if they are under twelve years of age, while some hotels will limit occupants of a room to two adults and one child only. Only a few hotels will have existing bedding for two adults and two children in a room so an extra bed is usually required. Unfortunately, some hotels will charge for this extra bed.

11. How do I know I’m getting the best rate?

Precision Reservations offers the following “Lowest Rate Guarantee”: If you have reserved a hotel room through Precision Reservations and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, within 48 hours of booking your room with us, we will either match that rate or beat it by 5%. For a claim to be valid under this guarantee, it must satisfy all relevant Terms and Conditions and be submitted in compliance with our Claims Processing procedures.

12. Is my reservation guaranteed?

All bookings secured via Precision Reservations are also now backed by our Reservation Guarantee. If your confirmed reservation at the hotel (for which you have been issued a voucher) is not available or cannot be honored when you arrive to check-in and no other room types that you had booked are available, immediately contact our 24-hour Customer Service Center at the contact number(s) listed on your hotel voucher. Our Customer Service Agents will arrange a room at another convenient and comparable hotel and Precision Reservations will pay for the full cost of the first night’s stay, including any tax and service charges. Also, just provide a receipt and we will pay for all communication costs to our office.

Disclaimer

1. Precision Reservations makes every effort to ensure that any materials or rates displayed on this website are accurate as at the date of issue. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position.

2. Precision Reservations hereby expressly disclaim any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of this website. We will not be responsible for any loss resulting from your relying on any information provided on this website.

3. While Precision Reservations makes every effort to work with hotels which provide an acceptable standard of service and accommodation for the price paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of any hotel listed on our website.